What services that your favorite footwear store extended during the crisis would you like to see dropped?

“None — love free delivery.” Male, 44

‍“Too many email advertisements.” Female, 46

‍“None. Local stores all offered similar services, and I would like to see them as permanent features.”Male, 39

‍“Drop the masks — totally pointless. If people are in fear, they should stay home.” Female, 38

‍“All of them except cleaning. That should have always been a priority.” Male, 47

‍“Zoom fittings.” Female, 51

‍“I don’t want another email telling me how they are cleaning the stores. That is required.” Female, 58

‍“None. Love that it expanded their services and creativity to reach out to their customers and make us feel like we matter.” Female, 49

‍“Customers need help with fitting a shoe. I’d prefer workers help the customer and then sanitize afterward instead of avoiding helping customers.”Male, 35

‍“I am not aware of any special services. Just the extra cleaning, which is not a bad idea to keep.”Female, 30

‍“Only old people can shop in the morning.” Female 40

‍“None. I believe all special services during this time are advantageous to a customer.” Female, 33

‍“Not my concern. Private business needs to be able to make business choices for themselves. Customers can make the choice to shop or not.” Male 58

‍“I would like to see less emails from my favorite footwear store(s), as these increased during the crisis.” Male, 26

‍“Face masks required for customers. While I understand this, I don’t like to shop with my mask on and likely wouldn’t go into a store that required it, just because I would want to get in and out quickly.” Female, 35

Quotes

How important is a “Made In America” product label in your decision making process?

SOMEWHAT IMPORTANT / 63%

“I prefer to buy American but knowing that many products are sourced elsewhere and only assembled in the US has decreased my interest in shopping this way.” Male / 30

“Love to support local companies, but not a decisive factor in my decision-making.” Male / 28

“If it is comparably priced to a product that isn’t made in USA, I’ll pick the one made in USA.”
Female / 36

“While Made in America is nice to know, price is also important.” Female / 37

“More importantly would be what state it is made in. Made in America feels quite general.” Male / 27

“It is more important when purchasing items online. If I can determine quality (and fit) for a product in a brick-and-mortar store, where it is made does not matter.” Female / 45

“The assumption is a USA made product will be quality but that does not always hold true.” Male / 28

“As long as the company treats their employees fair, it doesn’t matter what country it comes from.” Female / 30

“I generally do not think about where a product is made before grabbing it, but if I happen to notice two products side-by-side and one clearly states that it’s made in the USA, I’ll get that one, depending on the price difference.” Male / 27

VERY IMPORTANT / 22%

“I prefer Made in America to help our own economy grow and because I believe our quality is second to none.” Male / 31

“It will be the decider between two similar items.” Male / 18

Because we make a good quality products Female / 39

“I enjoy most when a product is made here in the U.S. We have all the resources and talent.” Male / 38

“Giving back to American is very important to me.” Female / 38

NOT IMPORTANT AT ALL / 22%

“There is no clear benefit to ‘Made in America’where product quality is concerned, and price is usually higher regardless.” Male / 32

“I’m more concerned about the brand than where it’s made.” Female / 37

“Things made in America are usually more expensive and not always better quality.” Female / 29

“Great quality products are made [all over] the world. I would love to keep the money in the American economy because I live here but it would not affect my decision to purchase a product.” Male / 31‍

Quotes

Do you relate the concern about plastics to your wardrobe products made with polyester?

YES / 34%

“I recently washed a sweater then dried it by mistake. The way it feels and ‘sounds’ makes me wonder what it really is!” Female / 49

“Natural items sound better.” Female / 56

“I do know this is a bi-product, but its synthetic nature outweighs the plastic concern.” Male / 38

“I worry about toxins in all areas of the environment, including my clothes!” Female / 48

“I try and limit plastics both in my housewares and my clothing (like polyester) as they can harm sea-life.” Male / 31

NO / 66%

“I’ve never thought of this before. I think I should.” Female / 41

“I had not considered that before, but it’s a good point that probably gets overlooked due to water bottles and grocery bags getting most of the press.” Male / 30

“I hadn’t thought about clothing being part of the growing plastic accumulation on our planet.” Male / 41

“I haven’t yet, however after reading this question I will be.” Female / 38

“I never really thought about plastic being in polyester. That’s a really great question.” Male / 29

“I’ve never really thought about that to be honest since polyester is so ingrained in the outdoor community. This is something I’m going to have to research more.” Male / 42

Surveys by publication

What services that your favorite footwear store extended during the crisis would you like to see dropped?

How important is a “Made In America” product label in your decision making process?

Do you relate the concern about plastics to your wardrobe products made with polyester?