Let The Shoes Tell The Story





COMMENTS
“I live in a rural location, so I’m just as likely to have to trek gravel and mud as I do retail floors.” Female / 38
Slipping on a hike can have devastating consequences.” Male / 50





“If I'm unsure about the boots, a store having a final sale policy will discourage me from buying them before further research. If I know I like them, a store having a warranty policy is very reassuring as well.” Female / 19
“If there is a “no return” policy, I shop elsewhere.” Female / 56
“In the case of online, I expect free returns. From brick-and-mortar stores the return policy isn’t as important because I already know the boots fit and that I like them.” Female / 37
“For online purchases, this is an absolute necessity, unless I am replacing footwear with an identical pair. When buying in a store, this is still an important consideration, but not an absolute must.” Male / 55
“I like to order online, try it on at home and if not satisfied, return the product.” Female / 38
“It is really difficult to tell if a shoe is right for you without wearing it for a little bit of time. It's nice to be able to take them home and try them out and if they don't work, be able to return them.” Female / 24
“If I'm unsure about the boots, a store having a final sale policy will discourage me from buying them before further research. If I know I like them, a store having a warranty policy is very reassuring as well.” Female / 19
“If there is a “no return” policy, I shop elsewhere.” Female / 56
“In the case of online, I expect free returns. From brick-and-mortar stores the return policy isn’t as important because I already know the boots fit and that I like them.” Female / 37
“For online purchases, this is an absolute necessity, unless I am replacing footwear with an identical pair. When buying in a store, this is still an important consideration, but not an absolute must.” Male / 55
“I like to order online, try it on at home and if not satisfied, return the product.” Female / 38
“It is really difficult to tell if a shoe is right for you without wearing it for a little bit of time. It's nice to be able to take them home and try them out and if they don't work, be able to return them.” Female / 24
